Harral & Co. (“we,” “us,” or “our”) operates the website harralco.com (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information when you visit or shop with us.
By using our Site, you agree to the collection and use of information in accordance with this policy.
Order information: items purchased, order history, payment method type (we do not store full credit card numbers — see Section 4)
Communications: messages you send us via our contact form, email, WhatsApp, or social media
Account information: if you create an account, your username and password (stored encrypted)
Information collected automatically
Device and usage data: IP address, browser type, pages visited, time spent on the Site, referring website
Cookies and similar technologies: used to keep items in your cart, remember your preferences, and understand how visitors use our Site (see Section 6)
3. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including shipping and delivery updates
Communicate with you about your order, account, or inquiries
Provide customer support
Send you marketing communications, if you’ve opted in (you can unsubscribe at any time)
Improve our Site, products, and customer experience
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations
4. Payment Information
We do not store your full credit card or payment account details on our servers. Payments are processed securely by third-party payment processors (such as [Stripe / PayPal / your actual processor — insert the one you use]), who have their own privacy and security policies governing how they handle your payment data.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
Service providers who help us operate our business, such as payment processors, shipping/courier companies, email service providers, and website hosting providers
Law enforcement or regulators, if required by law or to protect our legal rights
A successor entity, in the event of a merger, acquisition, or sale of business assets
Each of these parties is only given the information necessary to perform their function and is expected to keep it confidential.
6. Cookies
Our Site uses cookies and similar tracking technologies to:
Keep track of items in your shopping cart
Remember your login and preferences
Understand how visitors use our Site (analytics)
You can control or disable cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of the Site, such as the shopping cart.
7. Your Rights
Depending on where you live, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications at any time
(If applicable under GDPR/CCPA) Request a copy of your data, or restrict/object to certain processing
To exercise any of these rights, contact us using the details in Section 11.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements.
9. Children’s Privacy
Our Site is not directed to children under 13 (or 16, where applicable under local law), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
