These Terms and Conditions (“Terms”) govern your use of harralco.com (the “Site”) and any purchase you make from Harral & Co. (“we,” “us,” or “our”). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
2. Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on this Site. By placing an order, you confirm that you meet this requirement.
3. Products
We make every effort to display our jewelry accurately, including images, descriptions, materials, and pricing. However:
Colors and finishes may vary slightly due to photography, lighting, and individual screen/monitor settings
Gemstones are natural products, and slight variations in color, clarity, and pattern are normal and not considered defects
We reserve the right to limit quantities, discontinue products, or correct pricing/description errors at any time, including after an order has been placed (in which case we will contact you before proceeding)
4. Pricing and Payment
All prices are listed in [insert your currency, e.g. USD] and are subject to change without notice
Payment is processed securely through our third-party payment provider at the time of order
We do not store your full payment card details
In the event of a pricing error on the Site, we reserve the right to cancel any order placed at the incorrect price, and will notify you and issue a full refund if payment was already taken
5. Order Acceptance
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, errors in pricing or product information, suspected fraud, or issues with payment verification. If we cancel your order after payment has been taken, you will receive a full refund.
6. Shipping
Shipping times and costs will be shown at checkout and may vary based on your location
Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier
We are not responsible for delays caused by the shipping carrier, customs processing, or events outside our control
International orders may be subject to customs duties, import taxes, or fees, which are the responsibility of the customer
7. Returns and Refunds
(Fill in your actual policy details — the below is a placeholder structure)
Items may be returned within [insert number, e.g. 14 or 30] days of delivery, provided they are unworn, undamaged, and in their original packaging with tags/certificates attached
Custom, engraved, or made-to-order pieces are final sale and not eligible for return, unless defective
Refunds will be issued to the original payment method within [insert timeframe] business days of us receiving and inspecting the returned item
Original shipping costs are non-refundable, and return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect
8. Warranty
(Fill in your actual policy — jewelry businesses typically offer a limited warranty against manufacturing defects)
We warrant our jewelry against manufacturing defects for [insert period, e.g. 90 days / 1 year] from the date of delivery. This warranty does not cover normal wear and tear, damage from misuse, accidents, or unauthorized repairs.
9. Intellectual Property
All content on this Site — including images, product designs, logos, text, and graphics — is the property of Harral & Co. or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use our content without prior written permission.
10. User Conduct
When using our Site, you agree not to:
Use the Site for any unlawful purpose
Attempt to gain unauthorized access to our systems or another user’s account
Post or transmit any harmful code, spam, or malicious content
Interfere with the proper functioning of the Site
11. Limitation of Liability
To the fullest extent permitted by law, Harral & Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of our products. Our total liability for any claim related to a purchase shall not exceed the amount you paid for the item in question.
12. Governing Law
(Update this based on where your business is legally registered — you listed Wyoming, USA)
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law principles.
13. Changes to These Terms
We may revise these Terms at any time. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
